Frequently Asked Questions
What products does SelisBeauty offer?
SelisBeauty offers a variety of cosmetics, hair care products, wigs, extensions, and body care items for men, women, and children.
How can I place an order?
You can place an order directly on our website by browsing our products, adding items to your cart, and proceeding to checkout.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping fees and delivery times vary depending on the destination.
What is your return policy?
We accept returns within 30 days of purchase. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
How can I track my order?
After placing an order, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
Are your products cruelty-free?
Yes, all our products are cruelty-free and not tested on animals.
Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact our customer service as soon as possible. We will do our best to accommodate your request.
How can I contact customer service?
You can contact our customer service team via email at support@selisbeauty.com or by filling out the contact form on our website. We aim to respond within 24 hours.